We Welcome New Clients
We affirm the needs of the whole person–body, mind and spirit. Inherent to this philosophy is a respect for the individuality of each client’s faith and values. Here you will find an introduction to the Samaritan Counseling Center and learn more about what to expect from your first visit with us.
Life is a journey not a destination. Our mission is to help you learn to love the ride again.
Making Your Appointment
To make an appointment at any location, call 901-729-3900. The administrative staff will take your information (telephone intake takes approximately 5-10 minutes). If you would like to see a specific counselor, be sure to mention them by name when you call. Once we gather your information, a director or supervisor will assign you to one of our counselors, who will contact you directly to set up your first appointment.
All scheduling is done through the therapists, as they keep their own schedules. If you are unable to keep a scheduled appointment, please notify your counselor or leave them a message 24 hours in advance. To request an appointment call 901-729-3900 (8:00 am to 4:30 pm)
The therapy fee agreement will be completed at the first appointment and will state your fee and payment requirements. We request payment at the time of your therapy appointment. You may pay by cash, check, or Visa & MasterCard. For those without insurance coverage, or who have insufficient financial resources to afford the standard fee may inquire about the Client Assistance Fund. The Fund is designed to help people get the counseling help they need so that the center may fulfill its mission of providing services to all regardless of their ability to pay. The fees are determined according to total gross annual household income and household size. The ability of the center to provide a fee subsidy is contingent upon the availability of funds.
Insurance and other 3rd party payers
If you have insurance or some other third-party coverage (e.g., a managed care organization or employee assistance program) that pays for therapy, we request that you provide this information on the Insurance Information section of the intake form.
All of our therapists are on insurance plans. The Center does not guarantee that your insurance or other coverage will pay your claim. You are responsible for any account balance not paid by insurance. You will be responsible to pay deductibles/co-payments/coinsurance required by the insurance or third-party company.
What to Expect for your First Session
You will meet with your therapist in a private, comfortable, confidential office. Your areas of concern will be identified and initial therapy goals will be developed. Preferred frequency of visits (weekly, bi-weekly, etc.) will be established.
Sessions are approximately 45-60 minutes long. During this time, your therapist will discuss your concerns and issues in a supportive, non-judgmental manner and guide you toward developing your own solutions. Because we’re a non-denominational, faith-based center, we are able to explore the spiritual, as well as the emotional aspects of your concerns. We won’t try to change your religious belief system, but will rather encourage you to use your faith as a source of strength.